Return/Refund and Cancellation Policy
St. Paul Marketing Team is a service oriented business and due to nature of our business, we do not offer any refunds or money back for any of our services once work has commenced.
We will strive to offer you the best possible service in a timely manner and to your satisfaction. At the St. Paul Marketing Team to reach your marketing goals as a partnership and connect your business with consumers in a straight forward and cost-effective way.
St. Paul Marketing Team does not guarantee a full refund for the cancellation of its services. If you change your mind after paying for a certain service, St. Paul Marketing Team will act only on the policy here within. St. Paul Marketing Team will refund or cancel any services according to the following guidelines:
a) St. Paul Marketing Team will refund you in full if a project has not started within 15 days of making payment. This includes a monthly service.
b) In the event that incorrect information was provided by you, St. Paul Marketing Team will not refund partial amounts or full amounts in the case that a project has commenced and/or has been completed.
c) If you don't want St. Paul Marketing Team to start the project at all, you can ask for a full refund within 48 hours only of making payment. This applies to all non-business days (For example, if you make a purchase on Friday, you must cancel by Sunday the latest to receive a refund.). If you contact St. Paul Marketing Team to cancel a project that has already begun, St. Paul Marketing Team will deduct proportionally and refund you accordingly.
Be sure to include your full name, company name, and the service you want cancelled. Include "CANCEL ORDER" in the subject line. All refunds and cancellation requests must be made in writing. Your request will not be considered valid unless and until you receive confirmation from our billing department. The confirmation email or number given by the billing department of St. Paul Marketing Team will act as a proof of the cancellation of service.
St. Paul Marketing Team reserves the right to modify any provisions of the refund and cancellation policy without any notice.
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